Support Center

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Do I need GST registration to use CreatersOS?

No. CreatersOS is designed for both GST-registered and unregistered creators. If you aren't GST-registered, our templates automatically exclude GST tables and generate standard commercial invoices. If you do register later, simply update your settings to apply CGST/SGST/IGST logic.

How do I sync my brand deal platforms?

You can configure your platform handles (YouTube, Instagram, LinkedIn, etc.) during onboarding or via Profile Settings. When creating a deal or an invoice, you can choose which handle to attribute it to for distinct profile metrics.

How do automated payment reminders work?

For Pro plans, CreatersOS monitors the due date on your invoices. If unpaid, the system automatically sends gentle reminder emails to your client 1 day after, 7 days after, and 14 days after the due date. You can fully customize the sender name in settings.

Can I generate invoices for foreign brands?

Yes, you can generate invoices for international campaigns. However, you'll need to handle currency conversions manually. By default, calculations render in Indian Rupees (INR) matching GST structures.

How do I upgrade or cancel my plan?

Go to your Profile Settings page and select the Billing or Subscription tab. From there, you can view your current cycle, download past receipts, upgrade to Pro, or cancel your renewal. Cancellations take effect at the end of your current active cycle.

Are my banking and tax details secure?

Yes, security is our primary focus. We encrypt sensitive fields (like bank accounts and PAN numbers) in our Supabase databases, which are configured with strict row-level security (RLS) rules so that only you can query your data.

Still have questions?

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